How ethnographic methodologies are contributing to the health-care system and mobile technology in rural Zambia.
Project Mwana is a mobile service that delivers HIV lab results in real time to rural clinics. It is also a messaging platform between clinics and community health workers to ensure that results are communicated directly to mothers. Project Mwana is currently serving as a demonstration project for a new approach to collaborative design to enhance the use of real-time data within UNICEF.
Design firm, frog, and UNICEF’s playbook, “Mobile Technologies & Community Case Management: Solving the Last Mile in Health Care Delivery“, demonstrates the power of mobile tech and user-centered design within the social sector.