Collaborative Design and Healthcare Technologies

How ethnographic methodologies are contributing to the health-care system and mobile technology in rural Zambia.

Project Mwana is a mobile service that delivers HIV lab results in real time to rural clinics. It is also a messaging platform between clinics and community health workers to ensure that results are communicated directly to mothers. Project Mwana is currently serving as a demonstration project for a new approach to collaborative design to enhance the use of real-time data within UNICEF.

Design firm, frog, and UNICEF’s playbook, “Mobile Technologies & Community Case Management: Solving the Last Mile in Health Care Delivery“, demonstrates the power of mobile tech and user-centered design within the social sector.

This entry is cross-posted from, an ethnography blog I contribute to.

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